Amazon's head of devices and services, Panos Panay, addressed new Amazon Fire Phone 2 rumors this week in a Financial Times interview and stopped well short of a denial. Asked directly whether Amazon was building another smartphone, Panay said a flat "no" would be "accurate" but also "misleading." Reuters-sourced reporting from two months ago adds context: an internal Amazon team is already exploring a mobile device concept, codenamed "Transformer," built around Alexa Plus.
The FT interview ranged well beyond phone rumors. Panay discussed Kindle, Amazon's Leo satellite project, and the devices unit's long-running profitability problem. The phone question landed in that wider context.
The Transformer project: what was reported in March
Two months before Panay's FT interview, Reuters reported that an internal Amazon team was working on a mobile device concept. The details suggest early-stage exploration, not a product in development.
The effort is codenamed "Transformer" and sits inside a group called ZeroOne within Amazon's Devices and Services unit. ZeroOne's mandate is to develop "breakthrough" hardware, and it is led by J Allard, the former Microsoft executive behind Xbox and the Zune, who joined Amazon in 2024.
The concept is envisioned as an AI-driven, personalized mobile device that could sync with Alexa and potentially keep users connected to Amazon services throughout the day, reports said. One reported focus: integrating AI deeply enough that the device could bypass traditional app stores, handling tasks that would otherwise require downloading and registering separate applications. Whether that is technically achievable at scale, the reporting does not say.
The team has reportedly explored both full smartphone and stripped-down designs, with the Light Phone cited as one reference point, meaning form factor is still undecided. Stripped-down handsets like the Light Phone and flip phones accounted for 15 percent of global handset sales in 2025, per Counterpoint Research.
The clearest practical signal of where things stand: Amazon had not approached any wireless carriers as of March, per GeekWire. Carrier conversations are among the earliest concrete steps in bringing a handset to market, involving distribution agreements, network certification, and subsidy negotiations that typically begin years before launch. Reuters also noted explicitly that the project could still be scrapped.
What Panos Panay's Amazon smartphone comments actually said
Panay's language in the FT interview is worth examining because he went out of his way to avoid a clean answer.
He said building a phone is "just not the goal" and that Amazon is "not necessarily" pursuing one. He then added, "There's always opportunity, but right now, no." He also said "there's no clear path that makes sense" and "there are so many new form factors that are important that need to be focused on."
One comment stands out above the rest. Panay said flatly: "What I won't ever do again is go to the customer and say, 'Here's another phone, what do you think?' There's no point." Whatever Amazon might eventually build, his position is clear: it would need to be different enough that the pitch isn't just "here's an Amazon phone."
The smartphone form factor itself is "not going anywhere," Panay said, but is "going through some transformation, and will continue to do so over the next 10 years." Asked separately about AI wearables, he confirmed: "There's a whole new set of form factors that we're working on." Outlets noted his comments suggest Amazon may be developing something that won't fit the conventional smartphone category.
Why a conventional Amazon smartphone revival doesn't make financial sense
The original Fire Phone launched at $649, was cut to $159 within months, sold roughly 140,000 units, and was cancelled after 14 months, leaving Amazon with a $170 million charge on unsold inventory. Apple and Samsung together held roughly 40 percent of global smartphone sales last year, per Counterpoint Research. Amazon's devices unit lost $25 billion from 2017 to 2021, per a Wall Street Journal report.
Panay, tasked by CEO Andy Jassy with making devices "one of the next big businesses of Amazon," has said plainly: "We want our business to be profitable." A conventional smartphone re-entry, against entrenched leaders in a market Amazon already exited in failure, doesn't fit that mandate on its own.
The Transformer concept's reported goal of bypassing app stores through AI addresses a specific, longstanding problem. Amazon has no credible path through Apple's App Store or Google Play, and that gap has historically left its devices without the software that makes smartphones useful. If Alexa Plus could handle tasks currently requiring separate applications, that disadvantage would matter less. Whether AI can practically replace a modern app ecosystem for everyday consumers is not answered anywhere in the current reporting.
Where the Amazon Fire Phone comeback rumor actually stands
Nothing in Panay's FT interview or the March Transformer reporting points to a new Amazon smartphone arriving soon. The form factor is undecided, no carrier conversations had begun as of March, and Reuters noted the project could still be cancelled entirely. What the reporting supports is narrower: an internal team is exploring what a mobile device could look like if AI handles the work currently done by downloaded apps. Reuters explicitly left open the possibility that it never ships at all.
The signals worth watching are whether Amazon begins carrier discussions and whether Alexa Plus gains capabilities consistent with a mobile-first context. Panay's language, for now, keeps options open. Whether the Transformer project ever closes them remains an open question.

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