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How to Lock the BlackBerry keyboard to prevent pocket dialing

Man in a blue shirt holding a smartphone against a bright yellow background with the text "TIPS & TRICKS."

Want to stop accidentally calling people with your BlackBerry device? Want to cure butt-dialing? There's a simple explanation. Best Buy has answers. The Best Buy Mobile team explains how simple it is to lock and to unlock your BlackBerry keyboard to prevent dialing calls from inside your pocket.

Jules: "Hi, my name is Jules and I'm from the Best Buy store in El Paso, Texas. Have you ever called somebody while your phone was in your pocket? Let me show you how to prevent that, it's really simple. So what you're going to do is go ahead and turn your screen on and go to the icon with the little lock on it. Hit the scroll button and now it's going to lock your phone. No longer are you going to make any phone calls while it's in your pocket and whenever you are ready to make a phone call it's very easy to unlock. I'm just going to go ahead and press the star send button and then you're ready to make a phone call, it's that simple."

Apple's iOS 26 and iPadOS 26 updates are packed with new features, and you can try them before almost everyone else. First, check our list of supported iPhone and iPad models, then follow our step-by-step guide to install the iOS/iPadOS 26 beta — no paid developer account required.

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