How to Fix the Missing FaceTime Video Call Feature on iPhone 4
Some people (including myself) are seeing a "Hold" button instead of the "FaceTime" button when calling people on our new iPhone 4. It turns out this problem comes from a bug where Apple disables FaceTime on the iPhone 4 if you restored from an iPhone 3G.
To get your missing FaceTime button back, there's no need to do a full system restore. You just need to turn it back on. Here's how to fix it.
Unfortunately, FaceTime will not work on the AT&T 3G network. You must be accessing WiFi.
- Go to the HOME screen
- Tap SETTINGS
- Tap PHONE
- Turn FACETIME to the ON position. If it is already in the on position, just turn it off, then back on again.
Go back to your phone and make a call to someone else with an iPhone 4, and you should now have the FaceTime button so you can make a FaceTime call!
- If you don't know anyone with an iPhone 4 and FaceTime, but you want to try it out, you can call 1-888-FACETIME (1-888-322-3846) and talk to an Apple rep live over Facetime. They're available from 8am to 8pm CDT.